Terms and Conditions

 

CANCELLATIONS

  • There will be no refunds in the event of a no-show by guest on the activity date if the booking is prepaid. 
  • In the event of an amendment not received 48hours prior to activity booked the guest will still be responsible for the full cost for the total number of passengers originally confirmed. 
  • Management reserves the right to cancel any transfer or activity due to unforeseen circumstances including but not limited to, insufficient passengers and/or unfavourable weather conditions. 
  • In case of a weather cancellation, weather conditions are judged exclusively by the Management of Cape Town Bucket List, guests must report for the service/activity unless notified by Cape Town Bucket List Management. 
  • In the event of a cancellation by Cape Town Bucket List Management, a full refund will be given on the amount paid (or refunded to booking agent). 
  • Third party bookings (booking office or concierge bookings) - are required to request clients card details for all reservations. 
  • In the event of a no show or last minute cancellation we will debit a full cancellation charge to the Clients credit card. 
  • Fully refundable if trip is cancelled due to adverse weather and/or sea conditions.


INDEMNITY

  • All passengers are required to sign an indemnity form for all activities they are participating in prior to departure of the activity. 
  • If a guest refuses to sign the indemnity form, the guest will not be able to partake in the activity. 
  • The indemnity form must be signed by a Parent/Legal guardian for minors under 18 years. 
  • Any unaccompanied child 18 or under requires the indemnity to be signed by a parent/legal guardian prior to the activity. 


CHILD POLICY

Minimum age is 10 years. 


GENERAL

  • 4 guests required to run a trip. 
  • Management reserves the right to amend/cancel/add terms & conditions without notice. 
  • All terms & conditions are subject to South African Law & Jurisdiction. 
  • Persons are not permitted to jump overboard or/and swim without a guide in the water. 
  • Management reserves the right to refuse admission to unruly passengers who appear to be under the influence of alcohol or any banned substances. 
  • No alcohol may be carried onboard our vessels and strictly no smoking is allowed.